returns & Refunds Policy

At Sylvian World, we want you to be satisfied with your purchase. Please review our refund and return policy below.

1. Returns

• You may return an item within 7 days of delivery if it is defective, damaged, or incorrect.
• Items must be unused, in their original packaging, and include proof of purchase.

2. Refunds

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed via store or exchange, as we do offer cash refunds.

3. Return Process

• To initiate a return, email [email protected] with your order details.
• Customers are responsible for return shipping costs unless the item was received in a damaged or defective condition.